Covid-19 Update: MAy, 2020 

 

 

All of us at Thermo-Kinetics are here to support our employees while keeping our factory running during the COVID-19 Pandemic. It’s truly a unique situation that is changing rapidly.


Our Factory: Our factory is open, and the health and safety of our employees remains our highest priority. Thermo-Kinetics is following the latest directives as prescribed by Health Canada. Strict sanitation measures are in place, along with social separation guidelines within our facility. It is Thermo-Kinetics goal to continue to meet our customers’ demands during this challenging time.


Our Office: We have implemented a work from home policy for our staff. We do have a skeleton crew in the office for those that need to be there, employing social separation at all times. The office and factory are only open to our employees, meaning no outside visitors are allowed in the building. There will be no international or domestic travel for our personnel unless specifically requested by a Customer on an Emergency basis. We are however, fully equipped to communicate via video conference, e-mail or phone.


Our Supply Chain: Our Management Team is closely monitoring our supply chain, and to date our raw material inventory remains at satisfactory levels. While things are changing hourly we will advise our customers if any disruptions occur.


Our Customers: We are grateful for your loyalty and will continue to strive to exceed your expectations. Thermo-Kinetics employees will continue to fulfill orders, provide technical support and deliver value added services to all Customers. Even in this new remote working environment we are prepared and capable to provide the levels of care you have come to expect from us.

 


Best Regards and please stay safe and we will get through this together,

Peter Dello
Vice President

 

 

 

 

 

 

GOVERNMENT MANDATED CLOSURES AND CUSTOMER EMERGENCY REQUESTS

 


Thermo-Kinetics is doing its part in the fight against COVID-19.

We are considered an “essential” business in both Ontario and Quebec, so we are not included in the mandated closure orders issued by the Ontario and Quebec governments. 

We have however modified our work practices accordingly.  Wherever possible, our staff is working remotely.  Inside Sales is answering the phones in our Mississauga Head Office at 905-670-2266 and will continue to fulfill orders, provide technical support and deliver value added service to our customers. Your Outside Sales Rep is still available remotely by phone or e-mail. Our manufacturing staff has been reduced in order to maintain safe distances from one another and are available to manufacture products as required.  We can also ship items from our inventory quickly. 

So, at the moment, we remain operational and are here to support and serve you during this challenging time.

If you require anything on an emergency basis and are unable to contact anyone at 905-670-2266, please call Jeff Dello at 416-707-4577, Peter Dello at 416-707-9044, Normand Bellisario at 514-777-6546 or Frank Arias at 403-809-6041 and arrangements will be made.

 

Thank you for your understanding during this difficult time and stay safe.

 

 

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Contact us

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Toll-Free: 1-800-268-0967

Talk to our experts by phone to schedule a consultation at your facility.

Thermo-Kinetics Company Limited, Mississauga, ON

 

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