“Of course we realize Mario Tessier (Senior sales rep—Montreal office) has many other customers to service, but when you are made to feel you-are-the-only-one, this type of professional service and attention to our every need makes him invaluable. Since 1993 when we gave Thermo-Kinetics our first order, they have never failed to deliver with fantastic response to our needs and the technical expertise to make the right recommendation for the particular application. And when we do require a rush delivery, they are always realistic about their promises and how they can best meet our needs.” - IVACO Rolling Mills, Montreal, PQ